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Frequently asked questions about our portable sinks.
How does the portable sink work?
How long is the warranty?
Does the portable sink require additional plumbing?
Do I have to buy special water from a supplier for my portable sink?
What is the water flow rate of the portable sink?
How often do I change the water?
Where does the waste water go?
Do I have to turn on the pump and heater separately, every time the sink is used?
How does the hot water work?
How hot does the water get?
How can I clean my portable sink?
Is the cabinet on casters?
How does the portable sink work?
EASILY! Fill up the fresh water tank. Place the tank inside and connect using the quick connect feature. Plug the unit into a standard 110V 20 Amp US standard outlet. Turn on the switch, and turn on the faucets. Water drains into waste water tank.
How long is the warranty?
Two year, standard commercial warranty for any manufacturing defects of material or workmanship. Please request a copy of our complete product warranty information.
Does the portable sink require additional plumbing?
No. Our sinks are completely self-contained. Each sink has it own On-Demand Pump/Heater System.
Do I have to buy special water from a supplier for my portable sink?
No. However, if the quality of your water is poor, or extremely rich in minerals, you may want to substitute bottled water for common tap water.
What is the water flow rate of the portable sink?
Our portable sinks operate at one half gallon per minute.
How often do I change the water?
Changing your water depends on how often the sink is used. There are about forty, fifteen- second hand washings per 5-gallon container of fresh water.
Where does the waste water go?
All of our portable sinks come with a 6-gallon waste water tank. As the water flows through the faucet, it is drained into the tank and emptied by user when half full.
Do I have to turn on the pump and heater separately, every time the sink is used?
No. One switch is used to turn the unit on and off. It is important fresh water tank is full with water at all times. The switch should be turned off when the sink is not in use for an extended period of time.
How does the hot water work?
Our portable sinks feature an On-Demand Tankless Water Heater.
How hot does the water get?
Our On-Demand Water Heater features a scald guard that will not allow the water temperature to exceed 130°. The normal temperature range for the heater is 105°-120°, perfect for hand washing. Temperature mixing is achieved by normal operation of the hot and cold handles, comparable to any other sink faucet.
How can I clean my portable sink?
Outside: Use a soft cloth with a non-corrosive, scratch-resistant cleaner for the outside cabinet, faucet and sink basin. We recommend our Steramine Quaternary Sanitizer to keep your portable sink free from germs, bacteria, and algae, as well as many other forms of odor causing agents.
Inside Plumbing: We recommend our Steramine Quaternary Sanitizer. Fill the fresh water tank with approximately four gallons of clean water, add one packet of Steramine, reconnect tank and run portable sink normally for two minutes with cold water. Replace the solution with fresh water before the next operation and let run for 30 seconds.
Is the cabinet on casters?
Yes, all of our cabinets include swivel casters, with front locking to keep the unit in place.
Have another question that is not answered here?
Our qualified staff is ready to assist you.
1-866-663-1982
  
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